CASE STUDY Sun-faded, weather-beaten, and just plain old- the awnings on a client’s storefront facility were desperately in need of replacement. The client was concerned that the faded awning would not lend itself to a successful color match for the replacement specifications. Since the client was located across the country from the facility and would not […]
Lemont, IL Known as the nationwide company to return normalcy to the lives of facility managers through preventative and on-demand maintenance, Resicom now has its sights on the horizon for global expansion. Resicom CEO John Fairclough travels abroad this week to the United Kingdom and Western Europe gathering information to ascertain whether international expansion is a sound […]
Case Study A new client was in need of repairs to hair dryer units located throughout their nationwide facilities. Resicom had not previously worked with this particular request or project scope. However, being a solutions-generating company, Resicom recognized the opportunity to expand our knowledge base in specialty project management. Scope The scope of work is: […]
Lemont, IL Known as the nationwide company that returns normalcy to the lives of facility managers through preventative and on-demand maintenance, Resicom is always looking to add great people to its team. We are pleased to announce the addition of Cindy Copeland to our Operations Maintenance Team at our corporate headquarters in Lemont. Cindy […]
Lemont, IL Known as the nationwide company to return normalcy to the lives of facility managers through preventative and on-demand maintenance, Resicom is always looking to add great people to its team. We are pleased to announce the addition of Mike Healy to our Chicago-based operations crew. Mike brings tremendous trade experience in […]
CASE STUDY To get life back to normal for our facility maintenance manager partners sometimes means not working normal hours. Resicom often completes retail preventative maintenance overnight to limit disruption to guests and staff. However, gaining access to a retail facility after hours needs to be thoroughly coordinated with the client and often a security […]
A client needing to remove rugs from wood floors contacted Resicom to devise a solution to remove the leftover adhesive residue once rugs had been lifted. Although familiar with the required solvent product to remove the gummy residue, few local suppliers stock the product. Resicom needed to source the product for the nationwide project. […]
CASE STUDY Communication is a key component to company success- both internally and with clients. After reading a thought-provoking resource book regarding why corporate America often falls short by having the wrong length and types of meetings, Resicom adopted an initiative to revamp our structure. Resicom team members are located throughout the country, yet […]
How can leadership structure enhance organizational clarity? Creating the Leadership Team on the organizational chart is important in building organizational clarity. Here are specific basic disciplines of business: Sales/Marketing HR Operations Technology Finance/Admin Businesses may have some of these broken out separately, or combine others as their business size and needs dictate. These roles are typically filled […]
How can internal communications enhance organizational clarity? Internal communications keep the company’s team current on the happenings within the organization. Typical forms of this communication are newsletters, company updates, and memos from upper management. These play the role of delivering a message. The other, informal forms of communication are the ones that reinforce this message. […]
How can approach to business enhance organizational clarity? Our company uses the Verus Methodology of business management. One of its principles is that an organization must leverage clarity to operate optimally. There are multiple components to a business structure that can enhance this organizational clarity. They include: Business Strategy, Internal Communications, and Leadership/Executive Team Structure. […]
CASE STUDY Proper vehicles maintenance is something people don’t always consider until something goes wrong or a strange rattle starts. However, a business can’t afford the downtime from out-of service vehicles because maintenance was overlooked or delayed. Resicom’s entire fleet must be readily available so that our technicians can respond on short notice to the […]
Resicom received a standard emergency work order to re-secure a door to the hinges for a retailer stock room. However, when the technician arrived onsite, the door not only had broken hinges, it was cracked down the middle. The entire door would need to be replaced and painted. However, the client did not possess the […]
A retail client has high-quality, expensive furniture on a storefront porch. The chairs needed to be secured to prevent shifting that not only disrupts the overall visual display, but also scratches and damages the floor. Securing the expensive chairs in their proper location will also deter theft. Scope The scope of work needed […]
CASE STUDY A retail client wanted to changeout their existing store fixtures with updated, new tables. Resicom was relied upon to build the new tables, properly install the new fixtures, and remove old, damaged tables. Scope The scope of work needed to complete this project: Receive new tables from manufacturer and inspect to ensure […]
Resicom Solution Team Members will travel to Dallas October 14-15 to attend PRSM’s Mid-Year Conference ’09. Resicom will host its own booth to present our business approach and how we ask the questions that promote greater clarity and open possibilities. “We are looking forward to this opportunity to introduce our disciplined structure […]
Why should a significant block of time be scheduled for quarterly strategic meetings when busy executives have so many other pressing responsibilities? Few phrases elicit as many groans in a company as the dreaded “Let’s schedule our quarterly meeting”. The most effective quarterly strategics should take place over the course of 1 to 2 […]
A client had a facility where the wood floor was in dire need of replacement. Multiple attempts by various vendors to refinish the wood floor had finally left the floor in a state of disrepair that was simply unacceptable to the client’s standards. The uneven floor had not only become an aesthetic eye sore, but […]
CASE STUDY A client needed a painting rollout completed on 90 locations in 30 days. Scope The scope of work needed to execute the project included: Paint 90 gas stations across two states. Work needs to be completed in 30 days and needs to start the 1st of the month. Each location has […]
CASE STUDY A client felt that discarded, blackened gum stuck to the brick outside their high-end retail facility was beginning to compromise their aesthetic standards and consequently their brand. Resicom was contacted to effectively remove the gum without damaging the brick. Scope The scope of work needed to complete this project: Remove all […]
Resicom received a nomination for the national “Shine A Light” Business Award. Resicom has been recognized as an inspiring business whose purpose is to creates opportunities and solutions that other companies can’t. Solutions aren’t limited to only clients, and opportunities are extended beyond Resicom’s employees to the community at large. American Express has […]
Resicom is much like a vampire- we often do our best work at night. Our nationwide scalability usually dictates overnight project execution to minimize disruption to facilities’ guests and staff. Therefore, when asked to paint a store during the day, we had to shift gears and mindset on how to structure daytime project management during […]
Lemont, IL Resicom, the industry leader in brand protection through facility maintenance has partnered with local community colleges and universities to provide select internship opportunities to prospective students. Available internship programs will participate in Project Management, Human Resources and the Marketing Department. The internship program is coordinated through Resicom University, a dynamic set of […]
CASE STUDY As part of our preventative maintenance plans with national retailers, Resicom must stock speciality paints that can be efficiently delivered to various job site throughout the country without disrupting project deadlines. To ensure that our crews are not without the necessary materials, Resicom developed a process to maximize our inventory levels without […]
CASE STUDY Resicom is relied upon for all types of emergency maintenance. But usually emergency is defined as a broken fitting room door, or a damaged cash wrap, maybe an overnight leak. However, in this instance, Resicom was contacted to assist facilities in their preparation against a pending category 5 Hurricane fast approaching the […]
CASE STUDY A national client for whom we usually provide planned preventative and emergency maintenance experienced an emergency carpentry need when the local vendor usually contracted to handle such situations was unavailable to complete the necessary repairs. The client entrusted Resicom to provide an exemplary local vendor to perform the work order. Because of […]
CASE STUDY Resicom dispatches our technicians nationwide to perform preventative and emergency maintenance. As our crews travel extensively throughout the country for project execution, there was a subsequent need to effectively manage our overnight accomodation expenses. Therefore, Resicom developed a partnership with a hotel chain to keep travel costs low and effectively transfer the […]
CASE STUDY Facilities will experience water leaks- it becomes not a question of if but when. The inevitability of water leaks is tolerated, however recurrent leaks exasperate facility management. These leaks have the potential to destroy merchandise, and adversely effect the desired shopping experience. When a client called with an emergency leak order, Resicom […]
CASE STUDY A retailer had furniture placed outside of their storefront that was meant to serve as visual props as well as function as a place for customers to sit and relax. The furniture was secured to the floor by a system that was easily disengaged, consequently allowing the pieces to move around and […]
CASE STUDY The best laid plans quickly go astray when Mother Nature decides to interfere. Emergency repair projects don’t wait for rain to stop or snow to subside. Resicom understands that breakdowns at facilities occur at any time, and in any weather. Due to the urgency of emergency projects, Resicom has had several occasions […]
CASE STUDY Our clients looks to Resicom to provide first response service when something goes wrong at their facility. Resicom needs to be able to dispatch technicians immediately so that our clients experience as little disruption as possible to their business. Resicom has developed an action plan that can be set into motion as […]
CASE STUDY In response to a difficult economic outlook, a retailer that we consistently service needed to revise their maintenance strategy. Our client’s emphasis on brand protection and customer shopping experience remained a priority, but their restricted maintenance budget was now also a factor. Resicom helped devised a solution to orchestrate bundled preventative […]
CASE STUDY Our hotel client had an upcoming event reserved for a 400 guest wedding. A week and a half before the wedding, the bride and her family dined at the hotel’s restaurant. Excited about her upcoming reception, the bride asked the manager to allow her party a sneak peek at the room. The […]
CASE STUDY Emergencies always happen at inopportune times, usually the time of occurrence dictating the sense of urgency. Upon preparing to start their business day, a retail client realized that an after-hours heavy leak had occurred during the night, and continued to create damage, originating from an unknown third party store above. Resicom was […]
CASE STUDY A retailer had an exterior storefront that received direct sunlight during the majority of the day. The window frames, millions, and sills had originally been painting with the same black paint used on the interior storefront windows. However, the paint had faded over time from the direct sunlight exposure to a medium […]
CASE STUDY Resicom has witnessed changes throughout the retail industry for the past 10 years. One of the most notable changes focuses on enhanced security. In the light of 9/11, requesting access to malls and shopping centers after hours has evolved into a complex, sometimes daunting process. Common areas once considered public access are […]
CASE STUDY A clothing retailer with a AAA level store discovered mold in one of their fitting rooms and in part of the stockroom. Although the source of the leak was promptly identified and repaired, a mold remediation company was contracted to quarantine the problem areas, identify sections with dangerous contaminants, and remove. Resicom […]
CASE STUDY- CREATING A MAILOUT CAMPAIGN THAT DOESN’T GET TOSSED Resicom, which primarily conducts commercial facility maintenance, decided to focus on active growth of our residential division by implementing a mail-out marketing campaign. The campaign would target residential properties for exterior painting projects, introducing our company and the renovation/remodeling and repair services we provide. […]
CASE STUDY An existing client is a nationwide retailer whose facilities have a sales floor/ fitting room layout containing a minimum of 4 and a maximum of 16 mirrors systems. Each mirror system weighed between 100 to 220 pounds. The entire mirror system consisted of the brushed metal frame, pressboard backing, and the mirror […]
CASE STUDY A client requested a color change in laminate for bellyband counters throughout their retailer’s locations. Scope The scope of work needed to complete this rollout: Provide demonstration of laminate recolor at client’s home office mock up store to obtain green light on rollout. Conduct site surveys at all […]
CASE STUDY Retailers depend on planned maintenance to keep their facility appearance up to standard, thereby protecting their brand. A national retailer contracted Resicom to perform a broad spectrum of overnight maintenance projects including painting, staining, and general carpentry at multiple locations. The proposed schedule included 110 stores across 12 states, many with multiple […]
CASE STUDY A retailer needed to change a select number of existing regular retail stores to outlet. The change would include the removal of fixtures and redistributing remaining fixtures to a new, pre-determined location. The conversion needed to be completed in 2 days so that the store could reopen for business. Scope The […]
CASE STUDY A retailer’s storefront was being defaced by a large amount of bird droppings. The retailer leased a space at one of the few exterior malls in the Chicago-land area. All retailers at this mall have a 15 foot overhang to protect customers during periods of rain or snow. This overhang created an […]
CASE STUDY A national retailer had a flagship location was about 4 years old with an 80’ x 26’ marketing piece that needed to be updated. The design of this store did not take into consideration space needed to change the marketing pieces. We were hired in a consulting capacity and were then hired to […]
CASE STUDY A retailer introduced a new concept store. The initial roll-out was four stores, each of them high profile. Separate general contractors had been hired to build them. A problem developed at one location when the retailer wanted to institute their preventative maintenance program. When the client sent in their maintenance contractor to touch […]
CASE STUDY A retailer approached us with a challenge they had been dealing with for quite some time. The placement of merchandise tables throughout the store was very specific and not happenstance. Specific distances from walls and walkways are necessary to enhance the shopping experience, but the day-day operations of the stores would inevitably result […]
CASE STUDY A retailer had a unique flagship location in downtown of a major city and wanted to decorate it for the holidays. The store had a three story storefront visible on Chicago’s Magnificent Mile and the client wanted to draw attention to the store more dramatically than they had ever done before. Scope The […]
CASE STUDY A retailer needed a system to secure marketing images at 40 of their stores across the country. The material needed to be consistent at all stores. The project needed to be completed in one night with only 5 days notice. Scope The scope of work needed to execute this retrofit included: Meet with […]
CASE STUDY A national retailer had heavy 8’x10′ marketing frames that held marketing materials that were changed quarterly. Each time these frames were removed to change the marketing media, the exposed wall surface above the frame was damaged and required repainting. We were brought in to develop a solution that would keep the the marketing […]
CASE STUDY A retail chain was replacing display nesting tables in all of their 130 stores from wood to metal and glass. The stores did not have the storage space to house the new and existing fixtures at the same time. Scope The scope of work needed to execute this project included: Verify which stores […]
CASE STUDY A retailer had a recolor project that needed to be completed in 135 of their stores across the country. The material specified by the visual department required three coats. The project needed to be completed within a firm ten day window. Scope The scope of work needed to execute this National Recolor Project […]
CASE STUDY A retailer wanted to refinish their storefront. The store was having a big event and this work needed to be completed by a specific date. In the week leading up to the deadline, the forecast called for rain. Here is a brief description of how we solved this project. Scope The scope of […]
CASE STUDY A retailer has a structured schedule monthly preventive maintenance (PM) program in place that require up to six visit per year per location. The scope of work consist primary of carpentry, painting, and janitorial services. Scope The scope of work needed to meet this client’s needs includes: Visit and assess each store that […]
CASE STUDY A client has luxury stores all around the world. Their storefronts have a special plaster that was being discontinued by the manufacturer, yet the client wanted to maintain the appearance. We were able to effectively solve this situation. Scope The scope of work needed to execute the project included: Prepare Plaster […]
CASE STUDY A retailer changed the appearance of its storefronts nationwide which included the remove of awnings and brackets from all exterior and interior stores. Total store count was in excess of 200 stores. The rollout needed to be completed within 3 months and including repairing and refinishing wood and metal mullions, where the awnings […]
September 2009 Lemont, IL Resicom representatives will attend a Nominee Reception for the Loyola University Family Business Center on September 8, 2009 in downtown Chicago. Each year, the Loyola University of Chicago’s Family Business Center recognizes family based businesses that demonstrate successful growth, positive family-business linkage, contributions to both industry and community, and […]
September 2009 Lemont, IL Resicom is known for conducting superior facility maintenance nationwide for various retailers, restaurants and commercial properties. We appreciate the variety in seeing how organizations present their brand. This week, Resicom enjoyed the role reversal opportunity to welcome clients to tour our Lemont headquarter facilities. During these visits we […]
August 2009 Lemont, IL Resicom is completely committed to the development of its greatest resource- its people. To honor that initiative, Resicom hosted its first Sales Training Week for both veteran and new associates as part of Resicom University Sales Training Modules. Representatives of the Sales/ Solution team spent over 150 collective […]
August 2009 Lemont, IL Known as the nationwide maintenance company for retailers, Resicom is always looking to add great people to its team. We are pleased to announce the addition of Marty Durkin to our Solutions Team as part of our national business development. Durkin will be responsible for expanding our national client base. Marty […]
August 2009 Lemont, IL Resicom is a company that understands leverage. As a process driven organization, we leverage real-time information as part of our disciplined project management approach. We leverage our buying power to drive down costs for clients and perhaps most effectively, we leverage technology to position ourselves as the company that delivers […]
August 2009 Lemont, IL Resicom University, a dynamic set of training and education programs designed to ensure that we are at the leading edge of project management and execution, utilizing technology and process refinement, is hosting an entire week of Sales Training for both veteran and new associates. Integrating classwork materials, interactive break-out sessions, […]
August 2009 Lemont, IL Resicom CEO John Fairclough recently returned from New York after attending an entrepreneurial workshop designed to assist business owners in identifying how and why purpose-centered companies flourish. Fairclough was excited to be a part of the program when Fran Biderman-Gross, the “Get Noticed” guru offered him the opportunity. “After […]
Lemont, IL July 2009 Resicom takes tremendous pride in both our history and our corporate structure. From our launch as a small, general maintenance and custom painting endeavor to the dynamic, and tremendously successful company today that provides creative design solution and brand protection through disciplined approaches to project management, we continue to offer […]
July 2009 Lemont, IL Resicom CEO John Fairclough will travel to New York to attend an entrepreneurial workshop designed to assist business owners in identifying how and why purpose-centered companies flourish. Advantages marketing firm will host the interactive program to help entrepreneurs gain a new perspective on their company’s purpose, profit and overall performance. The workshop is […]
August 2009 Lemont, IL Resicom, the industry leader in brand protection through facility maintenance, is expanding its solutions and sales team. Resicom, with corporate offices in Lemont and satellite offices in California will consider sales representatives to work out of our corporate Lemont headquarters or remote. We are looking to hire solution and value […]
July 2009 Lemont, IL Resicom and its employees are once again proud to support Little Beans Foundation at its annual fundraiser, Bowling for Beans on July 18. The ticketed event includes regular and “wacky-game” bowling, food, drinks and raffle to raise money for the foundation’s annual Back to School Picnic held the following month. Proceeds from Bowling […]
July 2009 Lemont, IL To enhance the progressive relationship between our retail, property management and facility maintenance clients, Resicom is introducing the SmartSpend program. SmartSpend is a cost effective program that answers the needs of our partners by offering a systematic approach to bundled preventative and on-demand maintenance provided by trained technicians. Resicom […]
The company that learns fastest wins. This truth prompted us to launch Resicom University. Our investment to the intentional development of our people increases the value of our biggest asset- our team- and helps fulfill our commitment to creating opportunities and solutions that other companies cannot. The university offers a dynamic set of training […]
May 2009 Lemont, IL Resicom is pleased to announce the addition of Michael Mango to our Solutions Team at our Lemont, IL headquarters. Recently returning to his hometown in suburban Chicago, Michael will now be primarily responsible for expanding our client base and providing great account management. Michael brings tremendous sales experience, having developed and implemented […]
April 2009 Lemont, IL Resicom Project Manager Kristine Bromberek was recently elected onto the Lemont Area Chamber of Commerce Board of Directors at the March meeting. A life-long resident of Lemont, Kristine is thrilled with the opportunity to give back to the community that she has always called home. “I’m honored to be on the […]
April 2009 Lemont, IL Resicom CEO John Fairclough has been elected as Co-Chairperson of Accelerator Program for Chicago Chapter of Entrepreneurs Organization (EO). John will serve as co-chair for the next year, helping to develop the next generation of entrepreneurs. The Accelerator Program for Entrepreneurs Organization is designed to provide the resources needed to assist first-level entrepreneurs in […]
April 2009 Lemont, IL Resicom CEO John Fairclough has been accepted to the world-renowned MIT Enterprise Forum and Entrepreneur’s Organization Masters Program Class of 2011. John is one of only 65 candidates chosen from many world-wide candidates, all of whom must be remarkable within their industry and either a founder or cofounder of a company that meets […]
April 2009 Lemont, IL Known as the nationwide painting and maintenance company for retailers, Resicomis always looking to add great people to its team, and is committed to the development of our employees. We are pleased to announce the addition of Laurie Ledonne. Laurie brings experience in human resources, corporate training and recruitment, and seemed an […]
April 2009 Lemont, IL Known as the nationwide painting and maintenance company for retailers, Resicom is always looking to add great people to its team, and is committed to the development of our employees. We are pleased to announce the addition of Chad Lawman. Chad brings proven experience in carpentry and seemed an ideal fit […]
October 2008 Carlsbad, CA At Resicom, we are committed to delivering world class service. We embrace our role of protecting retail brands through facility maintenance and repair nationwide. Our self performance helps us provide insight and experience that our clients depend on to help solve challenges. Known as the nationwide painting and maintenance company for retailers, Resicomis always looking to add great […]
Resicom, the leading emergency and preventative maintenance company for retailers, closes 2008 with 28 vehicles in its diversified fleet. We have moving trucks, cargo vans, pick up trucks, and have added vehicles that are more environmentally friendly. The expansion of the fleet gives us the flexibility of sending the right type of vehicle to each project. Our […]
It has only been a year and we have already outgrown our training facility. We are expanding it to be 5 times larger than its current size. Our training is more comprehensive than ever before and our new facility will help put us in an even better position to serve our clients. Resicom is committed to […]
Resicom has entered into a leasing agreement that will increase office capacity by 30%, warehouse space is doubling, and our training facility is 5oo% larger. This will help us continue differentiating ourselves from our competitors through aggressive training and development. In large part because of Mike’s extensive training, we are already known as The Paint Experts, […]
Resicom representatives will attend a Nominee Reception for the Loyola University Family Business Center on September 8, 2009 in downtown Chicago. Each year, the Loyola University of Chicago’s Family Business Center recognizes family based business that demonstrate successful growth, positive family-business linkage, contributions to both industry and community, and innovative business practices. Resicom is […]
Resicom is known for conducting superior facility maintenance nationwide for various retailers, restaurants and commercial properties. We appreciate the variety in seeing how organizations present their brand. This week, Resicom enjoyed the role reversal opportunity to welcome clients to tour our Lemont headquarter facilities. During these visits we are able to provide a […]
A retailer alerted their mall that cracked tiles existed in front of their location, believing that the mall would schedule maintenance for issues existing outside the store space. However, it became apparent that not only could the mall management not locate the specs for the existing tiles, but they would not not assume responsibility for […]
Resicom blends the use of our employees with established partner vendors to successfully execute projects nationwide. We leverage our buying power and approach travel spend in a manner where it does not impact our client. Often, it is more cost effective for Resicom to fly its own crew to a project site rather than contract […]
What you see is what you give Color differentiates objects from one another and can establish a mood and tempo just like music. Although intangible and not having a specific weight, temperature or size, color can make an object appear heavy or light, warm or cool, large or small. Color only exists when there is […]
A retailer had several different generations of storefronts with differences in paint application and materials. They wanted to bring all up to the current look and standard but focused on doing so beginning with the oldest 15 stores which were set in locations throughout the country. Scope The scope of work needed to execute this […]
Resicom continues its expansion with its boldest move yet, relocation of a company officer to Southern California. Michael Fairclough, our Executive VP of Solutions, has moved to Carlsbad, CA to build our local presence and to widen our client base. He has already hired a team of six with further team growth coming. In addition to […]
Resicom continues its national expansion quest and brings its disciplined approach to retail maintenance to Northern California. We understand our clients’ need for consistency. As we expand our self performing reach, we are able to ensure their needs are met. With our self performance providing the first hand, in-depth experience, we are better positioned to help develop […]
