Value of a Dollar
Not all dollars are created equal – John Fairclough, CEO Resicom
quotes
Strategy and Results
However beautiful the strategy, you should occasionally look at the results. -Winston Churchill, British Statesman and wartime leader
Winning Stories
“The best story wins.” – Bess Gallanis, Public Relations specialist
Pursuit of Knowledge
I was bold in the pursuit of knowledge, never fearing to follow truth and reason to whatever results they led, and bearding every authority which stood in their way. -Thomas Jefferson, 3rd President of the United States of America
Leadership is Communication
“Communication is the real work of leadership.” -Nintin Nohria, 10th Dean of Harvard
Greening your Message
“Be green with your words… Use less of them to communicate your point.” -John Fairclough, CEO Resicom
Recapturing Dignity
“One of the most wonderful things you can do in this world is forgive others. We are designed to have flaws and make mistakes. If we emulate God, we are led to forgive. Giving someone the ability to recapture their dignity can transform lives. Do it often.” – John Fairclough, CEO Resicom
Stimulating Communications
“Good communication is as stimulating as black coffee, and just as hard to sleep after.” -Anne Morrow Lindbergh, American aviator and author
Speaking vs Being Heard
“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” -Anthony Robbins
Listen more than you speak
“We have two ears and one mouth so that we can listen twice as much as we speak.” -Epictetus, Greek philosopher
Setting Expectations About Change
“Change needs practice. And practice needs patience.” – John Fairclough, CEO Resicom
Complacency is not Normal
“Complacency doesn’t make sense for a guy trying to redefine normal.” -John Fairclough, CEO Resicom
Collision Course
“We are all on a collision course with ourselves. Inevitably, our existing habits will be counter-productive to achieving our bigger picture goals. To avoid the crash, we need to regularly review how we are doing things and make adjustments as needed.” -John Fairclough, CEO Resicom
Communication Illusion
“The single biggest problem in communication is the illusion that it has taken place.” -George Bernard Shaw, Irish Playwright and Co-Founder London School of Economics
Clarify to Simplify
“The clearer you are about why you want to accomplish a goal, the easier it will be to figure how to accomplish it.” -John Fairclough, CEO Resicom
Making Sense
“Stop me when I’m making too much sense.” -John Fairclough, CEO Resicom
Leadership Role
“The role of a leader is to serve his people. We absolutely must first serve the people who we want to lead. They must be able to rely on the leader as much as we hope to rely on them.” -John Fairclough, CEO Resicom
Questions or Answers
“Much of the world is focused on answers. This unfortunate. Situations change, the earth turns, and our needs fluctuate. Focusing on static answers puts one at a disadvantage. Empower yourself by searching for the right question as if it were a buried treasure and treasures will find you.” – John Fairclough, CEO Resicom
Getting out of the Way
“I’m the CEO. My job is to get out of the way. I work with smart people and trust they can accomplish their goals. So I make sure to focus on removing roadblocks for them and then resume getting out of their way.” -John Fairclough, CEO Resicom